Continuous Improvement Course

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Overview

The Mindshop Continuous Improvement Process (CIP). Needs and demands are constantly changing and so must the methods for meeting them. In this competitive age, product and service quality is a key factor in winning and retaining customers. Many organizations are consequently concerned about passionately and systematically seeking improvements in performance. This course will explain the key continuous improvement tools available and show how they can be used to assist you. You will immediately see the courses benefit when you use your newly acquired knowledge of the Mindshop continuous improvement tools to implement your next client engagement or strategic issue / opportunity.

Continuous Improvement Course

Approximate time to complete

  • 12-16 hours

Tools to be learnt

CEO Commitment

  • Barriers
  • DVP – Change Formula

Train the Team

  • Training Needs Analysis
  • Now Where How
  • Magic Wand / Pareto (80 : 20 rule)
  • Mindmapping
  • Force Field Analysis
  • 5 why’s
  • Decision Matrix

Make it Visible

  • Seven Management Imperatives
  • Seven Wastes, Waste Reduction Process
  • DMAIC / Six Sigma
  • Failure Mode Effects Analysis
  • 5 S

Measure the change

  • Benchmarking
  • Business Excellence Model

Build the team

  • Team Style Audit
  • Eight week team cycle
  • Project Team Revitalization / Maintenance strategies

Reward the result

  • KPI’s
  • Rewards

Never give up

  • One Page Plan
  • Plan Do Check Act (PDCA)

Final 80 Question Exam

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