How does one steer a person to their potential and then guide them to see a problem as an opportunity? It could be said that personal optimism and pessimism are the defining difference, or it’s a result of employment versus ownership role, or it’s the winning mindset or its absence which is crucial – but undoubtedly, each of these will play a part. Most likely though, it is leadership that is missing – not leadership as in the “steering the firm
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